Privacy Policy

Last updated: 1 September 2026

1. Introduction

This Privacy Policy explains how gentle-heath collects, uses, and protects your personal information when you use our website or services.

2. Information We Collect

We collect information you provide directly to us, including:

• Name and contact details when you submit inquiry forms
• Email addresses for correspondence purposes
• Service preferences and property requirements
• Any additional information you choose to provide during consultations

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Communicate with you about your property search requirements
• Improve our services and website functionality
• Comply with legal obligations

4. Information Sharing

We do not sell, rent, or share your personal information with third parties except:

• When required by law or legal process
• With your explicit consent
• With service providers who assist in our operations, under strict confidentiality agreements

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

6. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability

7. Cookies

Our website uses cookies to enhance user experience. For detailed information, please refer to our Cookies Policy.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Contact

For questions about this Privacy Policy or to exercise your rights, contact us at: [email protected]

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.